Processing activity for potential customers/users
In compliance with Regulation (EU) 2016/679, General Data Protection Regulation and Organic Law 3/2018, of December 5, on Personal Data Protection and Guarantee of Digital Rights, we inform you of the following:
Who is the Data Controller responsible for the processing of your data?
Owner: FLOBERS CROWDFUNDING SPAIN PFP, SL – NIF: B09758442
Registered address: CALLE ALAMEDA, 22. 28014 Madrid
Telephone: 917379810 – Email: email@example.com
For what purposes do we process your personal data?
At FLOBERS CROWDFUNDING SPAIN PFP, SL we generally collect and process your personal information to manage the relationship we have with you. The main purposes we have identified are:
- Management and contracting of the products and services offered by our company.
- Handling requests for information, suggestions, and complaints that you may send us.
- Keeping you informed of events, offers, products, and services that may be of interest to you through different communication channels, if you have given your consent for these purposes.
- Automated decision-making, including profiling, and significant information
about the logic applied.
- Management of an employment relationship, in the case of our employees.
- Management of the commercial relationship maintained with our suppliers.
- Management of personnel selection.
How do we collect your information?
We collect your personal information through different sources, but you will always be informed at the time of collection through informative clauses about the data controller, the purpose and legal basis of the processing, the recipients of the data, the retention period of your information, as well as how you can exercise your rights in data protection matters.
In general, the personal information we process is limited to identifying data (name and surname, date of birth, address, ID card, telephone and email), contracted services, and payment and billing information.
In the case of personnel management and selection, we collect academic and professional data in order to meet the obligations arising from the maintenance of the employment relationship or, where applicable, for said persons to become part of our workforce.
FLOBERS CROWDFUNDING SPAIN PFP, SL uses social networks and this is another way to reach you. The information collected through the messages and communications it publishes may contain personal information that is available online and accessible to the public. These social networks have their own privacy policies where it is explained how they use and share your information, so FLOBERS CROWDFUNDING SPAIN PFP, SL recommends that you read them before using them to confirm that you agree with the way your information is collected, processed, and shared.
When using our mobile app and to provide you with the services it offers, we use the geolocation data of your mobile device if this feature is enabled. If geolocation is not enabled, we will inform you and request your permission in advance with a notification. Most mobile devices provide users with the ability to deactivate these services at will, usually through the device’s settings menu. If you have any questions regarding how to activate/deactivate this feature, please consult the manufacturer’s website of your device or contact your telephone operator.
By providing us with your data through electronic channels, the user guarantees that they are over 14 years of age and that the data provided to FLOBERS CROWDFUNDING SPAIN PFP, SL are true, accurate, complete, and up-to-date. For these purposes, the user confirms that they are responsible for the truthfulness of the communicated data and that they will keep this information up-to-date so that it accurately depicts their real situation, being responsible for false and inaccurate data that they may provide, as well as for any direct or indirect damages that may arise from any inaccuracies.
How long will we keep your data?
At FLOBERS CROWDFUNDING SPAIN PFP, SL, we only keep your information for the time necessary to fulfill the purpose for which it was collected, to comply with the legal obligations that apply to us, and to deal with any possible responsibilities that may arise from the fulfillment of the purpose for which the data was collected.
If you want to join our team and apply for one of our job positions, the data provided will become part of our job database and will be kept for the duration of the selection process and for a maximum of 5 years or until you exercise your right to deletion.
If we have collected your data to contact you as a potential user of our services or to respond to an information request made by you, this data will be kept for a maximum of 5 years from its collection and will be deleted if no contractual relationship is formalized or if you request it.
In any case, and as a rule, we will keep your personal information as long as there is a contractual relationship between us or until you exercise your right to deletion and/or limitation of the processing. In this case, the information will be blocked and not used beyond its retention, while it may be necessary for the exercise or defense of claims or to address any liability that may arise.
Who do we communicate your data to?
In general, at FLOBERS CROWDFUNDING SPAIN PFP, SL does not share your personal information, except for those transfers of data that we must make based on legal obligations.
Although it is not a data transfer, to provide you with the requested service, third-party companies such as the payment entity LemonWay, who act as our suppliers, may access your information to carry out the service we have contracted with them. These processors access your data following our instructions and without being able to use it for a different purpose, maintaining the strictest confidentiality.
Likewise, your personal information will be available to Public Administrations, Judges, and Courts, to respond and comply with any potential liabilities arising from the processing.
International data transfers
There are no international transfers of your data to countries outside the European Economic Area (EEA).
What are your rights regarding the processing of your data and how can you exercise them?
Data protection regulations allow you to exercise your rights of access, rectification, erasure, and portability of data, as well as opposition and limitation to their processing, and not to be subject to decisions based solely on automated processing of your data, when appropriate. If consent has been given for data processing, you have the possibility to withdraw it at any time.
These rights are characterized by the following:
- Their exercise is free, except in cases where they are manifestly unfounded or excessive (e.g., repetitive in nature), in which case FLOBERS CROWDFUNDING SPAIN PFP, SL may charge a proportional fee based on the administrative costs incurred or refuse to act.
- You can exercise the rights directly or through your legal or voluntary representative.
- We must respond to your request within one month, although, if the complexity and number of requests are considered, the deadline can be extended by another two months.
- We have an obligation to inform you about the means to exercise these rights, which must be accessible and without the possibility of denying the exercise of the right for the sole reason of opting for another means. If the request is made electronically, the information will be provided by electronic means whenever possible, unless you request otherwise.
- If FLOBERS CROWDFUNDING SPAIN PFP, SL does not act on the request, it will inform you, no later than one month, of the reasons for its non-action and the possibility of filing a complaint with a Supervisory Authority.
To facilitate the exercise of your rights, we provide you with the links to the application form for each of the rights:
Application form for exercising the right of access
Application form for exercising the right of rectification
Application form for exercising the right of opposition
Application form for exercising the right of erasure (“right to be forgotten”)
Application form for exercising the right of limitation of processing
Application form for exercising the right of portability
Application form for exercising the right not to be subject to individual automated decisions
To exercise your rights, FLOBERS CROWDFUNDING SPAIN PFP, SL makes available the following means:
- By written and signed request addressed to FLOBERS CROWDFUNDING SPAIN PFP, SL, CALLE ALAMEDA, 22. 28014 Madrid Ref. Exercise of LOPD Rights.
- By sending a scanned and signed form to the email address firstname.lastname@example.org, indicating in the subject Exercise of LOPD Rights.
In both cases, you must prove your identity by accompanying a photocopy or, where applicable, a scanned copy of your ID card or equivalent identification in order to verify that we only respond to the data subject or their legal representative, and in this case, you must provide a document evidencing such representation.
Furthermore, especially if you consider that you have not obtained full satisfaction in the exercise of your rights, we inform you that you may file a complaint with the national supervisory authority by contacting the Spanish Data Protection Agency, C/ Jorge Juan, 6 – 28001 Madrid.
How do we protect your information?
At FLOBERS CROWDFUNDING SPAIN PFP, SL, we are committed to protecting your personal information.
We use measures, controls, and procedures of a physical, organizational, and technological nature that are reasonably reliable and effective, aimed at preserving the integrity and security of your data and ensuring your privacy.
In addition, all personnel with access to personal data have been trained and are aware of their obligations regarding the processing of personal data.
In the case of contracts with our suppliers, we include clauses requiring them to maintain the duty of confidentiality regarding personal data to which they have had access by virtue of the data assignment, as well as to implement the necessary technical and organizational security measures to ensure permanent confidentiality, integrity, availability, and resilience of the systems and services for the processing of personal data.
The adequacy and effectiveness of these security measures is periodically reviewed.
However, absolute security cannot be guaranteed, and there is no security system that is impenetrable. In this context, if any information subject to processing and under our control is compromised because of a security breach, we will take appropriate measures to investigate the incident, notify the Control Authority, and, if necessary, those users who may have been affected so that they can take appropriate measures.